Privacy Policy

ZANTAF LLC (“Zantaf”, “we”, “us”) is a Wyoming limited liability company and is the controller responsible for the personal information described in this policy. Our contact details are at the end of this page.

Information you give us. When you place an order, create an account, subscribe to our email list, or contact support, we collect the details you provide, typically your name, email address, shipping and billing address, phone number, and the contents of your message.

Payment information. Card details are entered on, and processed by, our payment provider. We do not receive or store full card numbers. We receive only a transaction confirmation and limited details such as the card brand and last four digits.

Information collected automatically. When you browse the site we may collect your IP address, browser and device type, referring page, and pages viewed, together with cookie identifiers. See our Cookie Policy for detail.

• To process and ship your order, and to handle returns and refunds.
• To send order confirmations, shipping updates and service messages.
• To respond to support enquiries.
• To send marketing emails, where you have asked to receive them. You can unsubscribe at any time using the link in any marketing email.
• To detect, investigate and prevent fraudulent transactions and abuse.
• To understand how the site is used so we can improve it.
• To comply with our legal, tax and accounting obligations.

Where the UK GDPR or EU GDPR applies, we rely on the following legal bases. Contract, to process and deliver your order. Legitimate interests, to secure the site, prevent fraud and improve our products, balanced against your rights. Consent, for marketing emails and non-essential cookies, which you may withdraw at any time. And legal obligation, for tax and accounting records.

We do not sell your personal information. We share it only with service providers who process it on our behalf and under contract, including:

• payment processors, to take payment and prevent fraud;
• shipping carriers and fulfilment partners, to deliver your order;
• email and customer support platforms;
• website hosting and analytics providers.

We may also disclose information where required by law, to enforce our terms, or in connection with a merger, acquisition or sale of assets. In that case we will notify you before your information becomes subject to a different privacy policy.

We are based in the United States, and our service providers may process your information in the United States or other countries. Where we transfer personal information out of the UK or European Economic Area, we rely on appropriate safeguards such as the European Commission’s Standard Contractual Clauses.

We keep order and transaction records for as long as needed to fulfil the order and to meet our legal, tax and accounting obligations, generally seven years. Marketing contact details are kept until you unsubscribe. Support correspondence is generally kept for up to three years.

Depending on where you live, you may have the right to access a copy of your personal information, to correct it, to have it deleted, to object to or restrict how we use it, to receive it in a portable format, and to withdraw consent at any time.

California residents. Under the CCPA/CPRA you may request disclosure of the categories and specific pieces of personal information we have collected, request deletion or correction, and opt out of any “sale” or “sharing” of personal information. We do not sell or share personal information as those terms are defined. We will not discriminate against you for exercising these rights.

To exercise any right, email privacy@zantaf.store. We may need to verify your identity before we act. We respond within the period required by applicable law.

If you are in the UK or EEA and believe we have not handled your information properly, you may lodge a complaint with your local data protection authority.

We use technical and organisational measures appropriate to the risk, including encryption of data in transit (HTTPS) and restricted access to order data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Our site is not directed at children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, contact us and we will delete it.

We may update this policy to reflect changes to our practices or to legal requirements. We will revise the “last updated” date above, and for material changes we will take additional steps to notify you where required.